REFERRALS

INTAKE UPDATE (October 2021)
Due to complexity and demands, we are reviewing the scope of services:
- no longer accepting referrals for clients with mental health diagnoses
- all "potential to drive" assessment services are on pause until 2022
Referrals for a driving assessment can be initiated by a Support Coordinator / Support Planner, GP/specialist, allied health professional, client or family member. All referrals must be accompanied by medical clearance and certificate from a GP/specialist, and a vision assessment completed by an Optometrist/Ophthalmologist.
We are able to service:
- NDIS participants (we are NDIS registered!)
- NIISQ participants
- TAC clients
- WorkCover
- iCare
- other general insurance / solicitor based clients
To save you unnecessary additional communication steps, please follow the instructions below:
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Call Zeta our Practice Manager to book an appointment, and then the client will need to see the GP and Optometrist (older person / neurological condition) and gather the forms below.
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For NDIS clients, we also require the NDIS Plan and details.
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Once you have all the necessary documents, please send ALL of the documents to Zeta our Practice Manager on admin@drivingwell.com.au, so she can then confirm the appointment.
Referrals must include:
1) Referral form and clearance to undergo OT driving assessment signed by GP/specialist
2) QLD Transport medical certificate
--> refer to the Guide: "How to complete a Medical Certificate"
--> Client MUST take this medical certificate to QLD Transport office for processing. They will likely have an "M" medical condition endorsement placed on their licence - this just means that they need to carry the medical clearance for driving.
--> older drivers, clients with neurological conditions/injuries MUST see the Optometrist / Ophthalmologist to complete this form. Otherwise GP can do visual acuity and visual fields on the QLD Transport Medical Certificate.
4) Insured Clients:
- full name
- who is the decision maker for the client
- DOB
- address
- phone number
- case number
- case manager name and contact details
- email address
- purpose of assessment: driving / driving with modifications / access/wheelchair stowage / travelling as a passenger / driving from wheelchair / potential to drive / vehicle ergonomics
- client's medical condition/disability
- current licence class (none vs learner vs open)
- basic overview of current level of function: mobility, transfers, upper limbs, lower limbs, cognition
For NDIS Participants:
- NDIS Participant number, plan start date and plan end date
- funding type, support coordinator details, plan manager details (as relevant)
- Copy of NDIS plan: our service provision often lasts a period of months, to even a year or two - it is so much easier for us to have a copy of the plan on file, so when it is time to complete a vehicle modifications application or review lessons, we can write the goals word for word on the plan, and check what items are included on the plan (eg car mods - composite, or specialised driving lessons). We charge the NDIS rate for OTs $193.99 and develop a tailored service agreement, anticipating the hours that will be required for the job.
5) Hospital discharge summary or any reports previously completed by community / paediatric Occupational Therapists, Psychologists, Neurologist, Psychiatrists, Physiotherapist.
6) Photograph of driver's licence.
Withholding information can result in an inaccurate assessment and incorrect recommendations - which could lead to significant risks for the client and the community.
This is a big process, so well done for getting this far!
If you are still stuck, Zeta our Practice Manager will be more than happy to answer any questions - ph: 0407 671 621.
Thank you for your support with this streamlined process, to get your Participants booked in for an appointment faster.